Qualitative Approaches to Language in CSCL

Abstract

In this chapter, we discuss qualitative approaches to the study of language and discourse and their potential relevance for CSCL researchers. We begin by overviewing these approaches generally. Next, we discuss how language-based methodologies have historically been used in CSCL. We contextualize two of the more common methodological approaches in the field: conversation analysis and interaction analysis. Next, we discuss two methodological approaches to discourse analysis that have not yet seen wide use in CSCL but that we argue are of relevance to the field: critical discourse analysis and discursive psychology. For each approach, we briefly outline its history, analytic process, and quality markers and provide an illustrative example. We conclude by discussing the challenges and possibilities for using qualitative approaches to language in CSCL research.