Influence of Service Quality and Trust on Customer Satisfaction in Judicial Agents's Service

  • Eom H
  • Lee S
  • Kim C
N/ACitations
Citations of this article
5Readers
Mendeley users who have this article in their library.

Abstract

Purpose: The requirement for legal services is going up by modern people living in the era of complexity and variety who want to resolve legal conflicts between individuals and improve …

Cite

CITATION STYLE

APA

Eom, H., Lee, S., & Kim, C. (2012). Influence of Service Quality and Trust on Customer Satisfaction in Judicial Agents’s Service. Journal of the Korean Society for Quality Management, 40(4), 513–530. https://doi.org/10.7469/jksqm.2012.40.4.513

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free