User Centred Gathering of Requirements for Mobile Assistance Services for People with Mild to Moderate Dementia

Abstract

The European AAL project Confidence aims at creating a mobile safeguarding assistant for people with mild to moderate dementia and the people who care for them. Identifying the real needs of both user groups and come up with a set of features that truly supports them in their daily lives is a challenging task. An adaptable, user-centred approach, which considers the specific profile of the target groups as well as their different cultural backgrounds, has been applied. The paper describes the process tailored for Switzerland and its results.