Knowledge management with snapshots

Abstract

This paper presents the concept of snapshots for knowledge management in distributed cooperative work environments. Snapshots are used to record important stages of collaborative project work, provide mechanisms for indexing, retrieval and visualization of relevant data for users in form of suggestions. They combine meta-level information with content and enable additional tagging and commenting. A prototype SUGGEST! has been developed to implement and evaluate the functionality and usability of such a knowledge management system. © 2009 IFIP.