Communities of Practice and Centres of Excellence

Abstract

This chapter describes a way to manage skills development in any organisation in the ecosystemEcosystem, but in particular within the service aligned organisation. It expands on the theme of devolving decision rights and control to expert groups, covered in the previous chapter. We describe two approaches to the skills community, in the Communities of Practice distributed throughout an organisation, and the centres of excellence where skills are centralised into a single type of service delivery. We compare the two models, highlighting common themes and differences, and how they can be applied to the capability aligned organisation.