The Impact of Digitalization on Quality Management in Health Systems: New Challenges and Opportunities

Abstract

Developed countries face a twofold challenge that is to be addressed by implementing existing digital technologies. Digitalization offers benefits in both financial sustainability and improved quality, unlocking substantial value as a result. Despite having the ability to technologically implement new digital solutions, it is not done comprehensively. In many ways, nontechnological hurdles as well as sectorial grown, stiff structures and regularizations prevent a dynamic application of reforms and new provisions. Consequently, health care lacks behind industry when it comes to utilization of the digital transformation to extract further actionable insights, a deeper understanding of streamline processes and to ultimately deliver improved patient care. The purpose of this paper is to reveal new challenges and opportunities of the digital revolution in health systems by the identification of praxis-related, target-oriented defiance and further research opportunities.