PeopleCloud for the globally integrated enterprise

Abstract

Crowdsourcing has emerged as the new on-line distributed production model in which people collaborate and may be awarded to complete a task. While many existing services enable enterprises to employ the wisdom of crowd, there is no existing practice defined for integration of crowdsourcing with the business processes. We propose PeopleCloud, as the (1) mechanism to enable access to scalable workforce on-line, connecting it to the enterprise and (2) an interface to services required for crowdsourcing tasks. We define requirements for PeopleCloud, based on our experiences in employing wisdom of crowd to source business and IT information within the enterprise. © 2010 Springer-Verlag.