Humanization of the hospital: participatory construction of knowledge and practices on care and ambience

2Citations
Citations of this article
29Readers
Mendeley users who have this article in their library.

Abstract

Objective: To identify and implement care and ambience strategies, with a view to hospital humanization. Method: Action-research study, whose investigation processoccurred between January and March 2019, with the participation of employees in strategic functions of a medium-sized hospital, through a focus group and strategic focal analysis. The implementation of care and ambience strategies started in May 2019 and remains in progress, with the responsible and multiplying participation of professionals and patients. Results: 18 employees participated in the study. It was found that investigative processes accompanied by practical interventions, especiallythose related to the promotion of interactive, inclusive, care spaces and the creation of a ludic, attractive and interactive environment favor multi-professional actions, mobilize innovative knowledge and practices, and contribute to the (re)signification of the being and doing of the health professional. Conclusion: Care and ambience, with a view to hospital humanization, include the implementation of strategies designed with the responsible and multiplying participation of all actors (professionals and users) of the hospital. It is important that, in this process, everyone feels they are protagonists of new ways of being, living and doing in health

Cite

CITATION STYLE

APA

de Oliveira Salvati, C., Gomes, C. A., Haeffner, L. S. B., Marchiori, M. R. C. T., da Silveira, R. S., & Backes, D. S. (2021). Humanization of the hospital: participatory construction of knowledge and practices on care and ambience. Revista Da Escola de Enfermagem, 55, 1–8. https://doi.org/10.1590/1980-220X-REEUSP-2020-0058

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free