The Introduction of Total Quality Management in Greek Public Administration: The Case of Common Assessment Framework (C.A.F.).

Stamatina Giannakopoulou; Panagiotis Alexopoulos

Journal ArticleOPEN ACCESS

The Introduction of Total Quality Management in Greek Public Administration: The Case of Common Assessment Framework (C.A.F.).

Giannakopoulou S
Alexopoulos P

International Journal of Business, Humanities and Technology (2020) 10(3)

DOI: 10.30845/ijbht.v10n3p2

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Abstract

In this work we explore the introduction of Total Quality Management tools in Greek Public Sector. More specifically we researchthe use of Common Assessment Framework (CAF), which is an easy, friendly and economic tool, in order to the increase the effectiveness …

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APA

Giannakopoulou, S., & Alexopoulos, P. (2020). The Introduction of Total Quality Management in Greek Public Administration: The Case of Common Assessment Framework (C.A.F.). International Journal of Business, Humanities and Technology, 10(3). https://doi.org/10.30845/ijbht.v10n3p2

The Introduction of Total Quality Management in Greek Public Administration: The Case of Common Assessment Framework (C.A.F.).

Abstract

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