U.S. service members' satisfaction with family dental care

Abstract

This paper reports on U.S. service members' satisfaction with family dental care. The data come from a 26-site survey of active duty Army, Navy, Marine, and Air Force personnel conducted from April 1994 to January 1995. Of 12,050 respondents (81% response rate) to a prestratified, random sample, 4,412 had at least one child younger than age 21 or a nonmilitary spouse and answered 16 questions on satisfaction with family dental care. We derived simple distributions and an overall composite satisfaction score using factor analysis. Composite scores, transformed into a continuous variable with a mean of 100 and a standard deviation of 10, were regressed on respondent demographic and other factors to determine which factors influence overall satisfaction. Descriptive results show high satisfaction with family dental care. Regression results show that overall satisfaction varies with sex, branch of service, perceived barriers to dental care, and family dental insurance status. Because this survey was conducted before the change to the current dental insurance contractor, these findings may not reflect current service members' satisfaction with family dental care.