"Crowdsense" - Initiating new communications and collaborations between people in a large organization

Abstract

Crowdsense is a novel information and communication system, intended to promote and enable exploration and collaboration within large organizations. The system is designed with the aim of solving several of these organizations' requirements. The first is to provide employees with information which is relevant to them dynamically, without requiring them to spend time logging onto intranet and internet sites. The second is stimulating communication between people with relevant expertise who may not know about each other. The third requirement is to provide a knowledge centre within the organization which people can both search and contribute to. The system provides an accessible layer which enables easy exploration, addition and correction of data by users. The contributions of this paper are the background to the project, system and trial description, feedback from user testing and discusses a central success factor - that of engagement. © 2014 Springer International Publishing.