Implementing workplace technologies: A motivation-oriented approach

Abstract

The accelerating evolution of workplace technologies and employees’ changing demands pose an increasing challenge for management to implement technologies and improve the motivation potential of jobs. In this paper, we examine technological opportunities in workplace design based on the Job Characteristics Model. For a holistic understanding, we chose a qualitative approach with interviews and case studies. Our results show various effects of technology application based on employees’ perception. Especially the characteristics skill variety and autonomy can be affected by technology selection and workplace design.