A case study of university–industry collaboration for sustainable furniture design

Abstract

This paper describes the importance of including a Human‐Centred Design (HCD) approach for successful university–industry collaboration. We detail user surveys and user evaluation techniques to engage end‐users for the rejuvenation of manufacturing industries through sustainable product development. There are numerous studies describing the importance of university–in-dustry collaboration; however, very few portray the detailed working relationships necessary to fulfil both the university and the industry agenda. This paper explores a joint project between a prominent Melbourne‐based university and a government organisation from Malaysia. The intention was to innovate a range of furniture for Malaysian dormitories to stimulate the local manufacturing sector and provide high‐value product applications for Malaysia’s abundant timber sector. By detailing a HCD approach, we reveal how to better direct the design outcomes to accurately reflect the research intent. This is detailed through a case study showing how the research data was translated into final product concepts influenced by end‐users and collaboration with the industry stakeholders. The resulting products are a range of sustainable, modular dormitory furniture with a direct route to market. Finally, we provide the lessons learned and suggestions for developing sustainable products through university–industry collaboration.