Stakeholder Analysis: Process Modell

Abstract

Stakeholder analysis receives little attention in software development literature. In the article we propose a process model for the stakeholder analysis method as a permanent process. Stakeholder analysis begins in the early project stage and lasts during the whole project. We propose a method for clearly presentation of four stakeholder characteristics in only one two-dimensional diagram. The process model and presentation method are used for analysis of 28 internal stakeholders in PIVIS project. Stakeholder register structure is also given in the article.