Results of educational interventions on patient safety in error and adverse event reporting

Abstract

Objective: evaluate the results of educational interventions on patient safety in the reporting of errors and adverse events. Method: quantitative, descriptive case study, developed between July and August 2016, in which the records on reports of adverse events, technical complaints and incidents were analyzed, coming from five adult inpatient units of a university hospital in Southern Brazil, which took place between 7/1/2015 and 6/30/2016. The absolute and relative figures and significance were compared before and after educational interventions. Results: 292 technical complaints were evaluated for the period, divided among before (39), during (139) and after (114) the educational interventions. Statistical significance was compared in the reports related to surveillance errors. Conclusion: the educational interventions on patient safety were responsible for the significant increase in the number of error and adverse event reports, corresponding to a 256% increase.