Differences in business process management between global players and micro enterprises - Experiences from practice

Abstract

Based on the experiences of the authors the differences in managing processes between micro enterprises and global players are analyzed. Of course the result of this investigation also is a list of best practices and lessons learned which are common for managing business processes for all types and sizes of companies. These show entry points for subjects to deal with Business Process Management and therefore starting points for S-BPM practices. © 2011 Springer-Verlag.