Organizing e-services co-production in multiple contexts: Implications for designers and policymakers

Depaoli, P. (2016). Organizing e-services co-production in multiple contexts: Implications for designers and policymakers. In Lecture Notes in Information Systems and Organisation (Vol. 19, pp. 231–245). Springer Heidelberg. https://doi.org/10.1007/978-3-319-38974-5_18