Determinants of Effective Information Sharing in Publicly Funded Infrastructure Projects: A Scoping Review

Abstract

Using qualitative (content) analysis, we provide a framework highlighting the determinants of effective inter-organization information sharing in developing infrastructure projects. We examined the determinants of effective inter-organization information sharing in publicly funded physical infrastructure projects, focusing mainly on health, education, and transportation projects. The literature search identified 2,330 citations. A review of these abstracts led to the retrieval of 86 full-text articles, of which 40 met the inclusion criteria. Coordination and collaboration were identified as two of the most important inter-organization processes required for the successful development of transportation, health, and education infrastructure projects. These two processes are enabled by several elements of inter-organization information sharing such as human resources and expertise; incentives and rewards; and effective contract management and record-keeping. Our review also demonstrated that for organizations to effectively implement the determinants of inter-organization information sharing, they must first ensure they form effective interpersonal and intra-organization information sharing.