Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey

8Citations
Citations of this article
31Readers
Mendeley users who have this article in their library.

Abstract

Background: Humanistic care pertains to the abilities, attitudes, and behaviors central to patient-centered care, contributing to patients' sense of safety and wellbeing. This study aimed to assess the satisfaction of patients with humanistic nursing care in Chinese secondary and tertiary public hospitals. Methods: A national cross-sectional survey was conducted across 30 provinces and 83 hospitals in China. Patient satisfaction with humanistic care was assessed using the Methodist Health Care System Nurse Caring Instrument (NCI), which encompasses 20 items across 12 dimensions. Each item was rated on a 7-point Likert scale, yielding a total score of 140. Multiple linear regression analysis was employed to identify factors associated with patients' satisfaction. Results: Moderate satisfaction (mean score 91.26 ± 13.14) with humanistic nursing care was observed among the 17,593 participants. Factors significantly associated with patient satisfaction included age, hospital type, presence of children, educational attainment, place of residence, family monthly income, and medical insurance type. Conclusion: The study findings highlight the importance of tailored interventions, evidence-based practice guidelines, and patient-centered care in improving patients' satisfaction with humanistic nursing care. Continuous emphasis on nursing education and professional development is crucial for enhancing humanistic care and patient satisfaction.

References Powered by Scopus

Patient satisfaction with hospital care and nurses in England: An observational study

199Citations
N/AReaders
Get full text

The theory of human caring: retrospective and prospective

151Citations
N/AReaders
Get full text

New Dimensions of Human Caring Theory

141Citations
N/AReaders
Get full text

Cited by Powered by Scopus

The humanistic care ability of nurses in 27 provinces in China: a multi-center cross-sectional study

2Citations
N/AReaders
Get full text

The effect of enhanced recovery protocols on postoperative rehabilitation in orthopedic surgery patients

0Citations
N/AReaders
Get full text

The mediating role of professional identity between work environment and caring behavior: a cross-sectional survey among hospice nurses in China

0Citations
N/AReaders
Get full text

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Cite

CITATION STYLE

APA

Liu, Y., Zhang, F., Guan, C., Song, B., Zhang, H., Fu, M., … Guo, S. (2023). Patient satisfaction with humanistic nursing in Chinese secondary and tertiary public hospitals: a cross-sectional survey. Frontiers in Public Health, 11. https://doi.org/10.3389/fpubh.2023.1163351

Readers' Seniority

Tooltip

PhD / Post grad / Masters / Doc 2

50%

Lecturer / Post doc 1

25%

Researcher 1

25%

Readers' Discipline

Tooltip

Nursing and Health Professions 4

67%

Medicine and Dentistry 2

33%

Save time finding and organizing research with Mendeley

Sign up for free