Workplace ostracism and employee reactions among university teachers in Pakistan

Abstract

This study investigated the positive and negative behavioral outcomes resulting from the pragmatic and psychological impacts of workplace ostracism experienced by university teachers in Pakistan. Using a qualitative and phenomenological approach, the data were gathered from 20 ostracized teachers working in public and private sector higher educational institutions in Pakistan. The results revealed that participants faced both the psychological and pragmatic impacts of workplace ostracism. Most of the ostracized teachers indicated positive behavioral outcomes due to being collectivist and placing a high value on social relations. Ostracized teachers used resource investment strategies by improving in-role and extra-role performance that reflect their re-inclusion expectations and less chronic prevalence of workplace ostracism. But participants showed their intention to engage in negative behaviors such as withdrawal, decreased performance, and resignation if they constantly face ostracism in future. The results of this study can be used by the university administration to develop an inclusive and nondiscriminatory culture and policies to minimize the occurrence of workplace ostracism.