Survey of other financial services literature

Abstract

Unlike in banking, DEA has not been used in other financial services as many times as one would have thought. Still some work has been done on other types of financial services, and in this Part, we will look at some domains where such work was done: thrifts, insurance, investment funds, and stock selection. While there are papers in these specific areas, there are gaps in the coverage of these institutions which offers researchers and practitioners attractive opportunities to enhance productivity and gain new insights into these institutions. Harnessing DEA in the process to improve performance in these very complex industries show the flexibility of the technology even if it has to be combined with other approaches such as Bayesian networks, neural networks, and decision trees to achieve the desired goals.