Interactive remote interviews during emergency remote teaching

Abstract

The COVID-19 pandemic has made conducting in-person research a health risk for interviewers and participants. Near the start of the pandemic, many universities pivoted to emergency remote teaching where courses were delivered remotely in observance of safety guidelines. The safety guidelines also necessitated that research be done remotely. We designed a remote interview protocol for a computational physics based qualitative interview. Using Zoom's features, we created an interview that allowed participants many modes of interacting with the interviewer and the interview task materials. We present the interview methods and evaluate the utility of remote interviews. We then generalize the experiences from designing and conducting remote interviews for contexts outside of computational physics and describe how task design choices were influenced by technology. We find that conducting interactive remote interviews can be an effective method for physics education researchers even outside of the pandemic.