A study on the operation of infrastructure management system with citizens’ participation using the ict technology

Abstract

In Japan, the aging process of infrastructure has developed very rapidly. The risk of serious accidents and fatal damage are increasing. As one of infrastructure aging measures, a system is required to solve infrastructure problems by cooperation between citizens and municipalities. This system gathers infrastructure information from citizens, and the information is shared with citizens and infrastructure management departments. In this research, we constructed a web application system for gathering infrastructure aging information using smartphones. We conducted social experiments using this system for citizens and infrastructure management departments in two municipalities. The result is that we verified the effectiveness of the system, and clarified operational issues to spread the system through social experiments.