Technology domains and manpower choice in the restaurant sector

Abstract

Five principal technology domains are identified: 1: Technologies that change the concept of time. 2: Technologies that change the flow of materials. 3: Technologies that change the geographical mobility. 4: Technologies that enhance planning, and 5: Technologies that shift processes to and from suppliers. All occupational groups in the restaurant sector are likely to be affected. Most technologies are found to enhance the deskilling of the staff, leaving empowerment opportunities for management levels only.