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Workflow-based passenger information for public transport

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (2015) 9169 381-389
DOI: 10.1007/978-3-319-20901-2_35
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Abstract

This paper presents a workflow-based concept of passenger information in public transport, in order to ensure a more intuitive and effective usage of mobile passenger information systems. The workflow-based navigation concept is derived from a pattern analysis and a field test of current mobile applications of passenger information, which mainly provide a function-based navigation. The results of a comparative usability test of workflow-based and function-based navigation concepts show, that workflow-based navigation can reduce the number of required tap actions in relation to function-based navigation concepts.

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Mayas, C., Hörold, S., & Krömker, H. (2015). Workflow-based passenger information for public transport. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9169, pp. 381–389). Springer Verlag. https://doi.org/10.1007/978-3-319-20901-2_35

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