The Role and Priorities of the Human Resource Management Function: Perspectives of HR Professionals, Line Managers, and Senior Executives

Abstract

How do HR professionals, Line Managers and non-HR Senior Executives view HR strategies? What are the main deliverables of HR activities as viewed by the different groups? What level of importance is placed on HR practices by the respective groups? What are the implications for the HR function? What gaps exist among the stakeholder groups of HR relating to the importance of HR? How can there be more synergy of HR practices among the stakeholder groups?Unlike previous research studies, this study examines a more holistic view of HR and the level of importance placed on the respective strategies. The findings not only identify the major accomplishments of HR and alignment to business strategies but also highlight several key areas in which there is a significant gap in emphasis and importance as viewed by different stakeholders.