Representation and reflexivity in ICT for development (telecentre) research

Abstract

The author argues there is insufficient discussion of representation (the problems of showing the realities of the lived experiences of the observed settings) and reflexivity (the relationship between knowledge and the ways whereby knowledge is produced) in ICTD literature, particularly regarding telecentre users and non-users. It first reviews six papers from 2007-8 in Information Technologies and International Development and find that the process of research methods and theorizing from findings could be analyzed in more detail. It then shares how deconstructing the research process affected findings in Our Voices telecentre, the author's own case study. © 2009 Springer Berlin Heidelberg.