How Knowledge Organizations Work: The Case of Real Estate Agencies

Abstract

This paper is concerned with value configurations that represent different value creation logic. We suggest the value shop as an appropriate value configuration for real estate agencies, where knowledge is the most important resource that is applied to solve problems. The knowledge organization has emerged as the dominant structure of both public and private organizations in the transition from an industrial to a knowledge society. According to the knowledge-based theory of organizations, knowledge is the main resource for an organization’s survival and success.