A novel hybrid engineering methodology to enhance collaboration during the design and development of meta product services

Abstract

Since the Product-Service System (PSS) is accompanied by a paradigm shift towards the sustainability of the production process, it demands an advanced level of collaboration throughout the design and development process. This poses new challenges to enhance collaboration among cross-sectional, multi-disciplinary design teams in order to incorporate a variety of interdisciplinary services in a complex service-oriented system. Therefore, a new collaboration methodology is needed to reduce barriers to collaboration in a cross-organizational structure domain. This research work aims at highlighting the collaboration challenges that Meta-Product design teams face and also proposes a novel methodology to enhance collaboration among multi-disciplinary teams. The proposed methodology is a hybrid engineering model designed by integrating an Information Delivery Manual approach with a traditional software development process along with three interlinked collaboration services.