The article focuses on the importance of customer relationship management (CRM)-based commerce platforms to improve the supply chain transparency of manufacturers' operations. Topics include the advantage of increasing the level of engagement with customers among companies, use of digital technology, and revenue growth.
CITATION STYLE
Griffiths, C., & Soruç, A. (2020). A Holistic View. In Individual Differences in Language Learning (pp. 197–211). Springer International Publishing. https://doi.org/10.1007/978-3-030-52900-0_13
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