Internet for Supporting and Promoting Accessible Tourism: Evidence from Italy

Abstract

In the last 10 years “accessible tourism” represents one topic that has been becoming more and more relevant, not only because of the increasing attention paid to civic and social values, but also because this tourism segment represents an undoubted economic opportunity able to create added value over time and, consequently, to increase profits. This conceptual study provides a deep analysis of “accessible tourism” phenomenon through a description of the evolution process of the regulatory system. Also, the role of the internet and new technologies to the dissemination of information analyzing tourist websites has been investigated with focus on the Italian context.