EFFECT OF CLAIMS PAYMENTS ON PROFITABILITY IN THE NIGERIAN INSURANCE INDUSTRY

Abstract

This study examined the effect of stress on employee productivity in the Nigerian Insurance industry. Many organizations, especially the insurance industry in the world are witnessing an alarming increase in the negative effects of stress on employee productivity and this necessitated the need for this research work. The study adopted survey research method. The population of study constitutes five selected insurance companies in Ado-Ekiti metropolis. Purposive sampling method was used to select a total of 250 employees. The data used in this study were generated using 5-point Likert scale questionnaire. The data generated were analyzed using simple percentage analysis while the hypotheses formulated were tested using chi-square statistical technique. The study revealed that effective stress management has significant effect on employee productivity. It was therefore recommended amongst others that remedial measures need to be taken by management to minimize the effect of job stress.