This paper describes the design of a voice-enabled Personal Assistant to support users (civil servants) advising citizens in an e-Government multiagent system. We present the assistant intelligent interface architecture, emphasizing the role of ontologies to knowledge handling and how the natural language dialogue is conducted. We also present a system overview, where agents are encapsulated as WEB Services. The main goal of this approach is to offer a system capable of performing tasks through an intuitive interface, allowing experienced and less experienced users to interact with it in an easy and comfortable way. © Springer-Verlag Berlin Heidelberg 2005.
CITATION STYLE
Paraiso, E. C., & Barthès, J. P. A. (2005). A voice-enabled assistant in a multi-agent system for e-government services. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 3563 LNCS, pp. 495–503). https://doi.org/10.1007/11533962_45
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