Acceptance and Diffusion of Services Based on Secure Elements in Smartphones – Study Design and First Results of the Pretests

Abstract

With the increasing spread of digital services and apps, the risk and damage potential of attacks and identity theft increases. In addition, there are services, such as season tickets on public transport, that must be protected at a high level of security so that there is no significant risk of abuse. The OPTIMOS 2.0 Project wants to establish an open ecosystem with a Trusted Service Manager as core element serving as a secure storage location for cryptographic keys etc. on the smartphone. The set up of such system depends on suppliers offering their services on that platform as well as customers, who accept, demand and use these services. Both sides have to be acquired to ensure long-term success. In this paper we would like to present an approach to achieve the user acceptance of different services using an Secure Element to provide hardware secured services. With this we want to support the decision to invest quite a lot money for the initialization of the OPTIMOS 2.0 ecosystem.