The meaning of work saga: A collective job crafting experience

Abstract

Purpose: Our main purpose was to explore how collective job crafting relates to the meaning of work and the meaning-making processes. Originality/value: We explored the job crafting model to study the meaning of work at the collective level. But, while most job crafting studies focus on the relation between workers and tasks, we focused on the collective meaning-making that emerges from workers actively adapting tasks, significance, and relationships in their jobs. As for the practitioners, we alert for a possible trapdoor through which job crafting can fall back into plain hierarchical job design if it is not actively and autonomously engaged by workers. Design/methodology/approach: We used basic qualitative research to combine interpretative analysis (aligned with our topic and theoretical model) and the possibility to look into an interaction scenario (aligned with our objectives). Data was collected though informants' responses to a semi-structured interview and analyzed using content analysis. Findings: We found out that workers shared an understanding of the problems of work meanings and engage in a quest to make sense of their work lives both 1. At the organizational level - arranging work in unorthodox ways -; and 2. At the interpersonal level - adhering to specific roles to attach meaning to work. Our findings shed light on new aspects of the job crafting model, particularly, on the meaning of work centrality to the model in collective job crafting experiences.