A REVIEW OF ISLAMIC WORK ETHICS AND SPIRITUALITY CONCEPTS IN SERVICE INDUSTRY

Abstract

This article reviews the empirical literature on Islamic work ethics and spirituality concepts in the service industry. An overview of the definition, ideas, and importance of applying Islamic work ethics and spirituality concepts are first introduced. Then, the review continues with the inclusion of past literature on both concepts through several sector classifications in service industries such as education, financial, telecommunication, public, and healthcare. Furthermore, the connection between Islamic work ethics and Islamic spirituality concepts was undertaken through Tawhidic paradigm and values, along with a theory and a table of value identifications; thus responding towards the main objective of this article in discovering the linkage between these concepts. Finally, the author offers a discussion concerning the future directions that can be taken by future researchers and practitioners who hope to expand this understudied topic. Keywords: Islamic work ethics, Islamic spirituality, service industry, Tawhidic paradigm, valuesCite as: Suib, F.H. & Said, M.F. (2017). A review of Islamic work ethics and spirituality concepts in service industry. Journal of Nusantara Studies, 2(2), 282-294.