Enterprises are facing increasingly complex business processes. Engineering processes in the automotive domain, for example, may comprise hundreds or thousands of process tasks. In such a scenario, existing modeling notations do not always allow for a user-friendly process visualization. In turn, this hampers the comprehensibility of business processes, especially for non-experienced process participants. This paper tackles this challenge by suggesting alternative ways of visualizing large and complex process models. A controlled experiment with 22 subjects provides first insights into how users perceive these approaches.
CITATION STYLE
Hipp, M., Strauss, A., Michelberger, B., Mutschler, B., & Reichert, M. (2015). Enabling a user-friendly visualization of business process models. In Lecture Notes in Business Information Processing (Vol. 202, pp. 395–407). Springer Verlag. https://doi.org/10.1007/978-3-319-15895-2_33
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