Role of Intelligent Technology in Crises Management: Systematic Litrature Review the Case of Corona Virus

Abstract

This paper’s focus is to novel the use of intelligent technology in Crises management, more specifically, Corona Virus Disease (COVID-19) resilience and preparedness in China. This research article aims at identifying the role of digital technology and specifically the role of intelligent technology, big data, artificial intelligence, intelligent applications, and reporting system in crisis management, by analyzing and systematically comparing previous studies to use the above four technological factors in previous case studies and compare them with the case of China when confronting Corona Virus. This research’s motivation is the successful crisis management exhibited by China during the Corona Virus pandemic that struck the world in late 2019. Literature about the role of intelligent technology is used to develop a model consisting of factors that directly affect crisis management. The study found a significant role of intelligent technology in decreasing the spread of crises in China’s case, This Chinese success in tackling Corona Virus Disease should be studied in terms of intelligent technology that used to limit its spread and other systems or countries.