Os valores organizacionais e a Síndrome de Burnout: dois momentos em uma maternidade pública

Abstract

Previous studies have shown that the association between the incidence of Burnout Syndrome and organizational values (values attributed by employees to organizations on ideal and real levels). In this context, in 2003, a research at a public day-care center was developed, replicating a previous one accomplished in 2000, with the objective to compare the results. The Inventory of Organizational Values and the Maslasch Burnout Inventory were applied with the samples of 48 health professionals. Interviews were applied too. The results indicate that a reduction of differences between ideal and real levels of organizational values occur, notably in the equalitarian pole. These results associate to changes on organizational management. Levels of burnout were stable among health professionals. The association between organizational values of the day-care center and Burnout Syndrome change, but it is refuted by the tension from issues concerning the increase of workload and wages.