The Michigan Workforce Background Check (MWBC) system is a Web-based application that centralizes the screening process for job applicants at long-term care facilities by integrating the checking of registries and databases, and by providing secure communication between the system and state agencies. A key feature of the system is the rap back, which is a process whereby fingerprint images submitted by healthcare workers are maintained in a database and compared against arrest fingerprints to track subsequent criminal activity. Rap backs eliminate the need for subsequent fingerprinting to update criminal record information. A user-centered design process was used to create the interaction design during the development process, resulting in very few post-release adjustments and saved time and financial resources. Patient safety is improved due to this rap back process because unfit workers are immediately identified and removed from long-term care facilities. © 2013 Springer-Verlag Berlin Heidelberg.
CITATION STYLE
Abujarad, F., Swierenga, S. J., Dennis, T. A., & Post, L. A. (2013). Rap backs: Continuous workforce monitoring to improve patient safety in long-term care. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 8014 LNCS, pp. 3–9). https://doi.org/10.1007/978-3-642-39238-2_1
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