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South Africa’s BPO Service Advantage

  • Willcocks L
  • Lacity M
  • Craig A
Palgrave Macmillan, (2015)
DOI: 10.1057/9781137474056
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Willcocks, L. P., Lacity, M. C., & Craig, A. (2015). South Africa’s BPO Service Advantage. South Africa’s BPO Service Advantage. Palgrave Macmillan. https://doi.org/10.1057/9781137474056

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