Questionnaire-driven configuration of reference process models

Abstract

Reference models are a widely accepted means to facilitate reusable information system and organizational design. At present, besides domain knowledge, the configuration of a reference model requires a thorough understanding of the notation it is captured in. This hinders the involvement of domain experts without specialized modeling background, in the configuration of reference models. In this paper, we propose a questionnaire-driven approach to reference model configuration which abstracts away from the modeling language. For illustration, we show how this approach can be applied to reference process models captured in the Configurable EPC notation. To demonstrate its applicability, the proposal has been implemented as a toolset that guides users through the configuration process by means of a form-based interface. © Springer-Verlag Berlin Heidelberg 2007.