Assessing the User Experience of Video Games: Relationships Between Three Scales

Abstract

With so many video games being released, there is strong competition among developers to create the most successful games. Questionnaires are one tool that can be used to measure aspects of a video game like perceived flow, presence, engagement, and controls. The current study investigated the relationship between several user experience scales and their subscales: UEQ-S, GUESS-24, and the ENJOY for six popular video games. Participants were recruited through Amazon Mechanical Turk (MTurk) and a university online research pool. Scale reliability analysis was conducted to ensure for internal consistency of the scales with Cronbach's α. The relationships between the scales and subscales were analyzed using Pearson's product correlations. Overall, the analysis showed a number of significant correlations between the UEQS, GUESS-24, and ENJOY. Evidence of uniqueness with each scale was also shown. Recommendations on which scale to use are discussed.