Unaccompanied migrant youth and mental health technologies: A social-ecological approach to understanding and designing

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Abstract

Research increasingly shows that technology can improve access to mental health interventions. However, unaccompanied migrant youth (UMY) still struggle in accessing appropriate mental health resources in spite of their high need for mental health support. Through co-design workshops, and using the lens of the social-ecological model of resilience, we explored the social-ecological factors that support or hinder UMY's use of mental health apps as resources. We identifed the strong infuence of the macro-system (i.e. resettlement policies) on the bio-and micro-systems, which in turn limits participants' abilities to use the apps. Our fndings highlight the factors specifc to each social-ecological system- including personal experiences, technological infrastructure and social environment-that need to be accounted for when designing technological mental health resources for UMY. This contributes: a rich description of the interplay of mental health apps with social-ecological systems in which UMY are embedded; and the corresponding design considerations.

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APA

Tachtler, F., Talhouk, R., & Michel, T. (2021). Unaccompanied migrant youth and mental health technologies: A social-ecological approach to understanding and designing. In Conference on Human Factors in Computing Systems - Proceedings. Association for Computing Machinery. https://doi.org/10.1145/3411764.3445470

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