Productivity Gains from Training: The Views of Employers and Stakeholders

Abstract

The paper investigates the views of employers and stakeholders in Cyprus regarding the effect of training on productivity in their organisation. Qualitative research was used to collect information from 26 individuals who represented different types of employers (public sector institutions, semi-government institutions, small and large private organisations) and key stakeholders. Respondents discussed the different methods of training used in their organisation and the criteria used in selecting employees for training. In general, training was considered to have a positive effect on productivity by enhancing the skills and competencies of employees. However, very few organisations used quantitative methods in order to evaluate the effectiveness of training and measure its impact on productivity. Participants identified the problems which prevent training from having a positive impact on productivity.