Interoperability tools

Abstract

This chapter addresses the interoperability challenges related to a move from paper-based to electronic Customs processes. The chapter is based on the work with interoperability questions in the ITAIDE project's living labs. Starting with a general presentation of what constitute the general and actorspecific challenges, the chapter presents three levels of interoperability challenges: Data and Message Interoperability, Platform Interoperability and Process Interoperability. The three levels are presented in detail and tools to cope with the challenges are presented and discussed. By combining the three levels of interoperability, conclusions are drawn on the interoperability challenges of eCustoms and the interoperability-related potential benefits for business networks. © 2011 Springer-Verlag Berlin Heidelberg.