Coordinating Compassionate Care Across Nursing Teams: The Implementation Journey of a Planned Intervention

Abstract

Bridges and colleagues offer important insight into how elements of context can be identified and mobilized in planned improvement efforts targeted at health care coordination and delivery. Their analysis of the implementation journey of a compassionate care intervention targeted at hospital ward nursing teams highlights the implications for intervention design and implementation. The authors show how the degree of impact and sustainability of such interventions is highly context-specific and mediated by factors across micro- and meso-level boundaries. They conclude that design and implementation of care interventions should include the identification and mobilization of contextual elements that bear directly on individual health care professionals’ capacity to provide the nature and quality of care desired.