Proposes that the concept of the traditional reference desk as the center of reference services in academic libraries is a tradition that should be examined in light of new technologies and changes in the way people find and use information. An alternative or supplementary model is delineated. (Author/CDD)
CITATION STYLE
Ford, B. J. (1986). Reference Beyond (and Without) the Reference Desk. College & Research Libraries, 47(5), 491–494. https://doi.org/10.5860/crl_47_05_491
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