Digitized residential address system: A necessity towards the faster service delivery and smart cities development in India

Abstract

The Economic development of the country also depends on its IT enabled services available to common citizens. The cost effective services, delivery mode and delivery time make the governance friendly to the citizens. But the conflicting and lengthy house’s address system in India causes a lot of delays in services delivery. A house or building address can be used for various purposes like postal services, courier services, logistics services delivery, meetings, party venue etc. A high degree of failed service deliveries provide a gap to digitize the house address system to deliver accurate and faster services to the citizens. The paper proposes a conceptual method to digitize the house address system which may be stored electronically into a centralized database to reduce the time consuming process of writing and storing a lengthy address repeatedly for delivering the various services. The paper also explores the possibilities of how this digitized address could be integrated with the aadhaar database system to make it more potentially applied in terms of citizens’ oriented applications and services. The digitized address would contribute significantly to transform India into a digitally empowered society and knowledge economy.