Negotiations are primarily characterized by verbal communication in which the negotiating partners communicate with each other through language and exchange their views. However, in addition to the spoken word, there are still fundamental signals defined as nonverbal communication or body language (Mühlisch, 2006).
CITATION STYLE
Helmold, M. (2020). Nonverbal Communication. In Management for Professionals (Vol. Part F426, pp. 163–172). Springer Nature. https://doi.org/10.1007/978-3-030-33483-3_10
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